Zoom app audio not working in laptop
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Zoom app audio not working in laptop
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Have an issue with Zoom where the speaker does not work on any output device - built in speakers, headphones, Bluetooth, etc. The 'test speaker' in the app does not give any output and actually makes Zoom run very slow almost to the point where it locks up and have to kill the app in Task Manager. Go to Solution. Having the exact same problem, since the update.
Mic seems to be working. But there is no sound output to any device. Getting the "Failed to Detect Speaker error". Have tried all sorts of troubleshooting. Pretty sure the problem is in the app. Haven't been able to use zoom in over a week on the laptop, which is an Omen 15! It's making things rather difficult since I do a lot of online trainings which are all scheduled on zoom.
Please help. I just checked the Release Notes for this version 5. It specifically says it intended fix this Audio problem for a subset of users. It seems to have broken it for others Putting it here incase it helps others Its not your system that is at fault.
I found a temporary solution. I just installed the previous versions 5. View solution in original post. I have the same problem, which seems to have started when I accepted a Zoom app update about a week ago. I am very annoyed that I have not been able to find a way to list Zoom app update history!?!! No sound is produced when using "Test Speaker" in Settings, either. Changing the speaker in Settings seems to take a few seconds, but other than that I do not see the issue with Zoom running slow which mvalpreda reports.
Zoom works fine when running in a browser. Only the app does not produce any sound. Thanks very much for the link to the Zoom release note which documents the issue. Great to know that Zoom is aware of the problem and that some of their best people are working on it. Please note that it is possible to work around the problem by launching Zoom in a browser rather than starting the Zoom app.
And if someone instead wants to download and install an earlier version of Zoom, I agree with the comments below that it is better to download Zoom 5. Thank you so much for mentioning that it works in the browser. At least I can still join the meeting while using my cell phone for something else! Great suggestion. Thank you for posting - my speaker detection Windows 10 has not been working since the update and thankfully was able to revert back to the prior version and all good now, hopefully they resolve in next iteration, but won't upgrade until then!
For "Failed To Detect Speaker" k indly uninstall your current Zoom App then download the bit version from the zoom. Let me know if you will still encounter the same issues with the app detecting your speaker. Always stay healthy and safe! Thanks for the work-around Sg! Don't know why it didn't occur to me to try an older version. That got me going again. Glad to see I wasn't crazy.
Hi Sg and mvalpreda , I'd be cautious about downloading older versions of the Zoom client from unverified sources like that. They can easily add spyware or malware into the installer, which can cause other issues. Here is a download link to the official Zoom 5.
Dear Bort, I am facing exact same problem recently. I tried to reinstall the old version Zoom Client, like 5. But still no sound came out. Could you please show me where I can find a specific older version of Zoom? I checked my version is 5. Maybe the version before the autoupdate such as 5.
Thanks a lot. Our engineering team is aware of this and working to provide a fix as soon as possible. Thank you Sg for providing an awesome workaround in the meantime! I want to reiterate what Bort mentioned, for safety please always use official Zoom client downloads.
Here's a link to Zoom 5. That's great to here. In addition to the audio problem, non-HD screen presentation is way out of whack. Zoomed in and off-center. No problem with HD video. Also popped up with the latest update. Agree on the security concerns. I just couldn't find the official source. I have exactly the same problem. It needs to be repaired ASAP! I have been having the same issue and this worked!
Update to close the issue. Today's update to Version: 5. Audio output is working for me. For anyone having "Failed To Detect Speaker" k indly uninstall your current Zoom App then download the bit version from the zoom. Have you tried updating to the newest version 5.
That fixed it for me. Otherwise you can revert to the last version that worked for you. In my case that was 5. The links are all available above. Dear Sg,My problem is very similar to yours. My speaker is working well in any other Clients while no sound came out in my Zoom Client, no matter in meeting or in the audio testing Thinkpad, windows 10, 64 bit.
Everything is fine if I use the online Zoom in browser. So the problem only exists in Zoom Client. But I tried the as-mentioned solutions in this post, to install the previous versions. Still no sound came out I also tried to reinstall my zoom by using different versions and reinstall my Audio Driver.
Failed all the time This sounds like exactly the same problem I had on my ThinkPad about a year ago. I am sorry to hear that you are experiencing the same problem. Back then, it took at least a week for Zoom to post anything acknowledging that a problem existed and several weeks after that for Zoom to deliver a client update to fix my problem.
I did not revert my Zoom app to an earlier level. I just used Zoom in my browser until a fix was finally delivered. What is the level of your Zoom client? We will all need to avoid updating to that level until Zoom acknowledges the problem and announces that the problem is fixed in a later level. I also tried to reinstall the old version like 5. Cannot work. I hope I can figure out how to turn off Zoom autoupdate for a while to avoid 5.
The most common Zoom problems and how to fix them now | Digital Trends - Zoom meeting has no sound? This could be the reason
Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform.
What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Audio not working in Zoom, laptops speakers are fine got checked, issue is with zoom. On and off suddenly it says failed to detect speakers Got laptop checked with experts and all have confirmed speakers of laptop are completely k, issue is in zoom app and even after all correct setting this bug keeps coming If you are using windows, do make sure that your audio output is set to your computer speakers, you can change this in:.
If that's not the issue, take a look in your volume mixer and make sure all the Zoom windows are not at zero volume. If that doesn't work, you might want to try to check if your computer audio drivers are up to date.
You can do this from Device manager on your computer you'll need local admin permissions for this. I am dealing with the same issue. No output audio on zoom and all settings are correct and properly set. Win10 Pro; all MS updates; all other apps work but not Zoom for speakers. Mic works fine. At one time I tried a headset but I can't test it now. I'm having the same problem on my all-in-one Lenovo computer.
All settings, volumes, etc. The speakers work fine everywhere except a Zoom meeting! I updated Zoom, checked drivers for updates, etc.
Hope someone can help! I have same issue on Mac for last 2 weeks I have 45 years in IT so believe me when i say it is a Zoom problem. Thank you for your response! I guess I'll just keep updating Zoom on this computer and use a tablet until this gets resolved. This is a new problem that's popped up in the past few weeks! Very frustrating! Thanks again Same problem here.
New LG laptop, Win For "Failed To Detect Speaker" k indly uninstall your current Zoom App then download the bit version from the zoom.
Let me know if you will still encounter the same issues with the app detecting your speaker. Always stay healthy and safe! Thanks for the work-around Sg! Don't know why it didn't occur to me to try an older version. That got me going again. Glad to see I wasn't crazy. Hi Sg and mvalpreda , I'd be cautious about downloading older versions of the Zoom client from unverified sources like that.
They can easily add spyware or malware into the installer, which can cause other issues. Here is a download link to the official Zoom 5. Dear Bort, I am facing exact same problem recently. I tried to reinstall the old version Zoom Client, like 5.
But still no sound came out. Could you please show me where I can find a specific older version of Zoom? I checked my version is 5. Maybe the version before the autoupdate such as 5. Thanks a lot. Our engineering team is aware of this and working to provide a fix as soon as possible. Thank you Sg for providing an awesome workaround in the meantime! I want to reiterate what Bort mentioned, for safety please always use official Zoom client downloads.
Here's a link to Zoom 5. That's great to here. In addition to the audio problem, non-HD screen presentation is way out of whack. Zoomed in and off-center. No problem with HD video. Also popped up with the latest update. Agree on the security concerns.
I just couldn't find the official source. I have exactly the same problem. It needs to be repaired ASAP! I have been having the same issue and this worked! Update to close the issue. Today's update to Version: 5. Audio output is working for me. For anyone having "Failed To Detect Speaker" k indly uninstall your current Zoom App then download the bit version from the zoom.
Have you tried updating to the newest version 5. That fixed it for me. Otherwise you can revert to the last version that worked for you. In my case that was 5. The links are all available above. Dear Sg,My problem is very similar to yours. My speaker is working well in any other Clients while no sound came out in my Zoom Client, no matter in meeting or in the audio testing Thinkpad, windows 10, 64 bit.
Everything is fine if I use the online Zoom in browser. So the problem only exists in Zoom Client. But I tried the as-mentioned solutions in this post, to install the previous versions.
Still no sound came out I also tried to reinstall my zoom by using different versions and reinstall my Audio Driver. Failed all the time This sounds like exactly the same problem I had on my ThinkPad about a year ago. I am sorry to hear that you are experiencing the same problem. Back then, it took at least a week for Zoom to post anything acknowledging that a problem existed and several weeks after that for Zoom to deliver a client update to fix my problem.
I did not revert my Zoom app to an earlier level. I just used Zoom in my browser until a fix was finally delivered. What is the level of your Zoom client? We will all need to avoid updating to that level until Zoom acknowledges the problem and announces that the problem is fixed in a later level. I also tried to reinstall the old version like 5. Cannot work. I hope I can figure out how to turn off Zoom autoupdate for a while to avoid 5. I will then monitor the Zoom Windows release notes at Release notes for Windows — Zoom Support until a release appears which is intended to address this issue.
Video conferences have many advantages. On the one hand, they make it easy to communicate no matter the location of the participants - be it with friends, family members, customers, or colleagues. On the other hand, a video conferencing program like Zoom makes it possible to organize large meetings and presentations online in a very flexible way. Professionalism is particularly important in this context.
Common technical errors that occur time and again in virtual video conferences are difficulties with sharing the screen in Zoom, changing the background in Zoom , and problems with audio equipment. There may be a number of reasons why other participants cannot hear you or why no sound is coming from the Zoom meeting. Typical error sources include:. Here are a few possible solutions.
During a meeting, test your audio devices in the audio settings. Too much temporary data in the browser cache can cause blocked audio scripts on Zoom in rare cases. To clear your browser cache , open the browser settings menu, and clear both the cache and the cookies.
Check if the volume on your computer is muted or too low. To do this, click the speaker icon in the bottom right corner of Windows With macOS , you can also find volume control options via the menu bar or System Preferences.
Look to see if you can see an X next to the speaker icon. If so, activate the speakers using the buttons or by tapping the speaker icon.
Check the volume using the volume buttons on your smartphone. If you habitually set your smartphone to silent or vibrate, check the audio profile on Android or iOS to see if the sound is turned on.
As simple as it sounds, rebooting often helps solve audio problems. Want to see all participants on Zoom because multiple users are in a video conference?
With the Zoom gallery view, you can quickly get an overview and see all participants even in large Zoom meetings. More precisely, up to 49 participants at once.
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